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Making a difference in our communities

Economic performance case studies from the 2014 Sustainable Electricity Annual Report, Engaged for a Sustainable Future.


Through targeted donations, investments and partnerships, CEA members are making a positive economic impact in the communities in which they operate:

ENMAX improves service quality and strengthens supply chain sustainability

ENMAX Corporation’s customer care centre provides billing and customer service for The City of Calgary’s water, sewer, waste and recycling services. When the contract between the two parties expired in 2013, ENMAX worked closely with The City to implement a new 10-year agreement that better aligns governance structure and contract performance, resulting in better service quality and costs for the citizens of Calgary. ENMAX also introduced a new framework for vendor evaluation and is undertaking further changes to its supply chain policy to ensure vendors meet certain expectations related to corporate responsibility.

Horizon Utilities makes a commitment to sustainable procurement

Horizon Utilities Corporation’s Sustainable Procurement Policy is encouraging greater sustainability by its vendors and suppliers. Under this policy, Horizon will facilitate partnerships with suppliers who not only provide the best materials at the lowest cost but who also have sustainability mandates and efforts in place. The company has modified its Procurement templates to support the Sustainable Procurement Policy.

Hydro Ottawa is building leadership skills in at-risk youth

Through its Brighter Tomorrows Investment Fund, Hydro Ottawa partnered with the Christie Lake Kids (CLK) to establish the Sustainable Youth Leadership Centre, which will provide economically-disadvantaged youth participating in CLK’s Leaders in Training program with a chance to learn about alternative energy and build their leadership skills. The partnership with CLK also gave Hydro Ottawa employees the opportunity to volunteer during the construction and mentor high-risk inner city kids. HydroOttawaLeadership

Hydro Ottawa employees work with at-risk youth to build leadership skills. Photo courtesy of Hydro Ottawa.

Newfoundland Power is leading the fight against cancer

Newfoundland Power Inc. strengthens its community connections by participating in several charity and not-for-profit initiatives. Its corporate charity, The Power Of Life Project is particularly dedicated to improving the delivery of cancer care throughout the province. In 2013, more than $250,000 was donated though the project to the Dr. H Bliss Murphy Cancer Care Foundation, bringing the total amount of donations made to this cause over the years to more than $2.75 million.


Newfoundland Power employee and a young cancer patient at the Dr. H. Bliss Murphy Cancer Care Foundation clinic. Photo courtesy of Newfoundland Power Inc.

Making the most of community investments at SaskPower

To ensure its sponsorship practices are aligned with its strategic priorities, in 2013 SaskPower developed a Community Partnerships and Investment Policy that emphasizes educational programming in three core areas: workforce excellence; safety; and energy efficiency. Highlights from last year include donating $1 million to both the Saskatchewan Institute of Applied Science and Technology and the Saskatchewan Indian Institute of Technologies, as well as a partnership with the Saskatchewan Roughriders to inform customers about energy safety and conservation programs.

Toronto Hydro employees make 2013 United Way campaign the most successful yet

Since 2005, Toronto Hydro Corporation employees and suppliers have donated approximately $2.4 million to the United Way. The 2013 campaign was the most successful yet, raising more than $400,000 and surpassing its goal by 21 per cent. In addition, 11 employees contributed to a short promotional video encouraging others to join the campaign, while 160 employees volunteered as campaign ambassadors. Their enthusiasm and dedication was recognized with United Way Toronto’s Spirit Award for Best Employee Campaign in the Public Sector.

Yukon Energy and NTPC are investing in Canada’s North

Both Yukon Energy Corporation and Northwest Territories Power Corporation are deeply committed to investing in the communities in which they operate. In 2013, both utilities gave more than $85,000 each in corporate donations, sponsorships and in-kind contributions to local food banks, sports organizations, community events, non-profits and workforce development programs—demonstrating their dedication to support the people and places that help make Canada’s Northern communities such special places to live and work.

Manitoba Hydro works with First Nation communities to install geothermal heat pumps

Manitoba Hydro worked with Aki Energy, a non-profit social enterprise group, to pilot a project installing geothermal heat pumps on a mass scale throughout First Nation communities by community members. Accordingly, two First Nations communities had 108 geothermal installations completed in the last year, which were enabled by Manitoba Hydro’s PAYS (Pay As You Save) financing program. This program allows community members to pay for the geothermal systems with the energy savings realized over time. As a result, in 2014, Manitoba Hydro officially launched its Power Smart Community Geothermal Program, which has three new communities participating in the program, targeting a total of over 250 systems to be installed across five communities within the year.

Use the menu at the right to read more member success stories and case studies from the 2014 Sustainable Electricity Annual Report, Engaged for a Sustainable Future, or get the PDF here.